Our services = our people
Our group specializes in a number of core areas;
Telecommunications - Voice, Data, Network, Security
Software - Hosted, Clustered, Grid, Server, Client
Interface - Portal, Commerce, media, marketing, applications
Customer -
Analysis, Polling, Voting, Demand applications
Process - PMP,
Audit, Policies and Procedures
Security and Public Safety - Compliance, Regulatory, Crisis
Education and training - Lecture, Seminar, Courses
Support and maintenance services - Contracts, 3rd Party
Product -
Design, installation, certification - hardware,
architecture, engineering, quality assurance
Our service is our people. There is no better cliché than that
simple statement and truth. Our business is reliant upon the consultants
we have onboard, who are qualified and experienced technicians and
professionals with extensive certification or industry experience. We
constantly upgrade our skill sets with industry groups and
organizations. We never rest on our laurels and have policies that
ensure out team is constantly updated.
Our team is globally based, offering international presence and
experience meeting any ICT service requirement you expect. If there is a
specialty area we do not cover, we find experts for you to harness.
RRC's approach is simple. Take your challenges and problems into
our world, In turn we then live in your world, and deliver a complete
end to end solution. Projects requiring our services for a specific
segment or element of your organization are serviceable by RRC. Some
restrictions and conditions apply.
Our services are very straight forward and require little
customization. There is a myth: ICT requires complexity or linear scope.
Our success is founded upon basic templates and common sense principles,
leading to logical guidance and conclusions. We adhere to practical
rules, policies and procedures when implementing any project, using
industry standards used in ICT and software industries. Our people are
true pioneers and next generation experts in every area we cover in ICT.
Consulting any organization means different things to each client.
Our philosophy comes down to this simple statement:
Our task everyday is to listen, advise, agree, consent, act,
achieve and solve.
Our goal is to be your subject matter experts delivering more than short
term challenges and goals.
Our objectives center upon understanding your business, enabling you
to concentrate on your
organization's #1 focus; maintaining your clientele's expectations
and continued loyalty using your products and services. Retention of
your audience is accomplished through efficient and cost effective use
of technology, applications and systems in the ICT environment delivered
by RRC.
All our services require extensive and often lengthy interviews with
your IT organization and your business
units. This service creates the definition and solidifies what
benchmarks the post project evaluation outcomes have been achieved.
One of our assets is achieving project deliverables using more than
one methodology. RRC has extensive PM experience using ITIL, Agile or
SCRUM processes that often differ in approach but with the same end
goals. We harness policies and processes created by CILT for logistics
and supply and integrate them into ITIL or Scrum programs as required.
In some cases we do implement the waterfall (development) processes.
View our online literature for detailed information on our practice
segments.